INTRALOT is a world-leading gaming solutions supplier and operator active in 45 regulated jurisdictions around the globe. In 2019, we had €0.7 billion turnover and a global workforce of approximately 3,800 employees, of whom over 700 are based at our headquarters in Athens, Greece. In 2020, INTRALOT was distinguished as being among the top ten most attractive employer brands in Greece.
INTRALOT is an innovation-driven company focusing its product development on the customer experience. We have designed a new ecosystem of omni-channel solutions for Lottery Games, Betting Games, Interactive Games and VLTs. Our motto is ‘Business Innovation driven by Digital Technology’.
INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.
To meet our current corporate needs, we would like to bring to our team a
2nd Level Application Support Engineer
Based in Paiania, Attica
Our team is looking for a 2nd Level Application Support Engineer who will join us & provide 2nd Level Support to our Customers on production systems.
As our new colleague, in this role you will be responsible for the UAT (User Acceptance Test) environment preparation, either onsite or remotely.
You will also assure the maximum level of support on incident resolution, provide feedback on escalations and comply with the Service Level Agreements (SLAs).
Last, but not least, you will design, document and create the tools that will assist in troubleshooting.
More specifically, you will undertake tasks, such as:
Please note that our job opening involves shifts, as our clients are located & operate throughout the world. This entails working according to a scheduled rotation program or possibly travelling abroad.
To be a successful candidate, your professional profile should match the following criteria:
On the personal side:
INTRALOT's vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations!
Thus, we provide:
So, if you are eager to join a truly cutting-edge technology company, submit your resume!
We are an Equal Opportunity Employer. We do not discriminate in any employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability, or any other legally protected status. Our premises at Paiania, Attica, have been designed to provide easy access to people with disabilities.