Η θέση Night Auditor έχει αποθηκευτεί.

Συνέχεια

Αίτηση;

Παρακαλούμε επιβεβαιώστε το email σας για να ξεκινήσει η διαδικασία της αίτησης.
Για πληροφορίες σχετικά με τον τρόπο που επεξεργαζόμαστε τα προσωπικά σας δεδομένα, διαβάστε την Πολιτική Απορρήτου.

Η θέσης εργασίας αποθηκεύτηκε με επιτυχία

Πληκτρολογήστε τη διεύθυνση ηλεκτρονικού ταχυδρομείου σας για να αποθηκεύσετε αυτήν τη θέση εργασίας

Αποθηκεύετε αυτή τη θέση εργασίας ως εξής:

GR
αποτελέσματα

Night Auditor από την εταιρεία Soho Roc House

3 ημέρες για να κάνετε αίτηση
Εποχική/Προσωρινή απασχόληση
Μύκονος

Περιγραφή Θέσης


Reporting to: Front Office Manager 

 

Job Brief and Purpose

The Night Auditor is responsible for ensuring that the FO night operation at Soho Roc House is to the highest standard. With a detailed knowledge of the Soho House Group and its concept, you will carry out duties as directed by your managers; with a professional approach towards our guests, members and other employees.

 

Main Duties and Tasks

• Anticipate guest needs to enhance quality service in order to improve member and guest satisfaction and to train your department to deliver the same

• To create strong relations with the members and regular guests and continuously strive to encourage new members 

• To respond professionally to Members and Guests´ complaints and / or comments, ensuring the House Manager, Assistant General Manager and General Manager are kept fully informed, at all times

• To perfom and monitor day-to-day activites of the department including (but not limited to):


  • Checking-in and checking-out guests and members
  • Concierge-tasks
  • Receive and handling reservations 
  • Handling our telephone switchboard 
  • Control of all operational and administrative duties at the reception and reservation
  • System maintenance of hotel software
  • Processing of the Pick Up Report for Mykonos 
  • Take deliveries from messengers or post and inform the required departments 
  • Observance of order, cleanliness and safety in the public areas of the hotel 


• Guest complaints management

• Education and training of staff and interns 

• Admission during special events

• Use the rate control and put the rate into Opera and other online booking systems

• Control of accounts receivable invoices of individuals or events and control of invoices of external support companies

• Provide Management team with the daily Closing Reporting and Daily Snapshots

• In charge of the Health & Safety and well being of the House and its Guests during the Night shift

 

Membership Reception Duties 

• Handle reservations and execute subsequent computer duties

• During the absence of the Reservations department: Handle calls for Cecconi’s, the Club, roof, cinema, general inquiries, deliveries, messages for members, etc. 

• Have thorough understanding of the different facilities of the house and especially the Club, including the menu and daily events

• Handle all guest related matters, converse with members and report all potential issues to the Front Office Manager or Manager on Duty

 

Responsibilities

• Assist in the training/onboarding of new team members 

• Attend and participate in internal and external trainings (where necessary)

• Wear appropriate protective clothing as needed 

• Be proactive in looking for any cost saving opportunities within the department (i.e. through controlling wastage and utilities)

• Adhere to good safety practices and be aware of departmental HACCP, Health & Safety, Fire, Emergency and Bomb procedures

• Develop and maintain positive and productive working relationships with other employees and departments including supporting all co-workers, treating them with dignity and respect

• Maintain the highest level of appearance at all times 

• Carry out any reasonable task as requested by management and supervisors 

 

Job Requirements 

• Ability to work with little supervision and maintain a high level of performance

• Customer-oriented and friendly

• Working quickly without compromising quality

• Attention to detail and a structured way of working 

• Physically fit as the job involves manual labour over long hours 

• Good English language skills

 

Benefits 

Soho Roc House offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees. 

Soho Roc House offers a seasonal working contract from May to October.


Κωδικός αναφοράς

n/a

Όμοιες Θέσεις

Front Office Receptionist Μύκονος Soho Roc House
Υπάλληλος Κρατήσεων Mykonos Grecotel Hotels And Resorts

Στείλτε μου όμοιες θέσεις

Ευχαριστούμε. Θα σας στείλουμε θέσεις που ταιριάζουν με