Customer Service Jobs in Athens
Call Center - Customer Service Jobs in Athens
Call centers in Athens offer many customer service positions, with options for hybrid or remote work. It's an ideal environment for both newcomers without prior experience and seasoned agents. Multinational companies and start-ups often seek customer support in multiple languages.
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Frequently Asked Questions (FAQ)
What is the salary range for call center employees in Athens?
The net monthly salary for call center employees in Athens usually ranges between €750 and €1,300.
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What are the main responsibilities of a customer service employee in Athens?
Customer service roles in Athens involve communication with clients. Typically, an agent’s duties include:
- Handling inbound/outbound calls
- Logging customer requests
- Telephone sales and issue resolution
- Using CRM systems
Besides salary, are there other benefits for people working in call centers in Athens?
Additional benefits vary and depend on the employer’s resources and the employee’s experience. Beyond mandatory private insurance, an employer may offer:
- Remote work programs
- Flexible working hours
- Performance bonuses
- Meal vouchers
- Company phone and laptop