Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Role:

• Provide hands-on support to install, troubleshoot, and repair desktops, laptops, printers, and other IT equipment
• Manage software issues, focusing on Microsoft Office 365, and assist with user accounts via Active Directory and Azure VPN
• Log and manage IT support tickets accurately and on time
• Perform basic network troubleshooting (TCP/IP, VPN, DNS, DHCP)
• Set up PC workstations, carry out device rollouts, and manage IT inventory
• Support meeting room equipment and provide on-site smart hands assistance for network and server devices

Requirements:

• Minimum 18 months of experience in a similar IT support role
• Knowledge of Windows 10/11 and Microsoft Office 365
• Basic understanding of Active Directory, Azure VPN, and networking concepts
• Good communication skills in English and local language
• Ability to work independently, follow instructions, and meet deadlines
• Familiarity with PC hardware and ability to handle physical equipment

Benefits:

• Buddy program
• International environment
• Job with purpose
• Staff discounts
• Unlimited employment contract
• Private Life and Health Insurance

Joining Hemmersbach, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as:
 

• Rhino-force.org: providing environmental protection for an endangered species
• Kids-family.org: taking care of children without parents in Poland and India, turning their shelters into homes.

Join our Team! Apply now and send us your CV IN ENGLISH!