Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

Role

• responsible for ticket closures.
• understanding of end to end process for the final reporting.
• final judgement if a ticket was met or missed.

Requirements

• Good English skills.
• Very good process understanding.
• Very good PC and MS office knowledge.
• Ability to work structured.
• Working hours: 2 shifts rotating every week, 9:30 am-6:00 pm and 15:30 pm to 00:00 pm.

Benefits

• Stable, independent work in international, flexible and open company.
• Internal trainings.
• Taking part in a new, international project.
• Welcoming and friendly work environment within young team.
• Direct communication and flat structure.
• Great opportunities for both professional and personal development.
• Buddy programme.
• Space for your own ideas.
• Language training.

Joining Hemmersbach, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as:

• Rhino-force.org: providing environmental protection for an endangered species.
• Kids-family.org: taking care of children without parents in Poland and India, turning their shelters into homes.