yoummday - a shortcut for “you made my day” - is the first technology-native contact center, built to deliver best-in-class Customer Experience in the AI era. Since 2016, the modular SaaS platform combines AI with a community of multilingual freelance agents, ensuring every interaction is fast, accurate, and empathetic. From rapid deployment in weeks to predictable outcome-based pricing, we help companies scale effortlessly while achieving peak performance targets. With over 300 employees across Munich, Halle (Saale), Berlin, Prague, Sofia, and Miami, yoummday supports companies from startups to DAX-listed enterprises.
Instead of traditional office jobs or rigid call center roles, yoummday enables a project-based, remote work model where performance is rewarded, and talents can achieve above-average earnings.
How it works: Our talents choose projects that match their skills, decide when they want to work, and support customers from wherever they prefer (home office). Earnings are performance-based and include multiple bonus opportunities. We also provide on-the-job training to help you develop the skills you need to succeed.
If you value independence, flexibility, professional growth, and competitive earnings - and care about delivering outstanding customer experiences - you may be a great fit.
Who we welcome: experienced customer service professionals, multilingual talent, career changers, freelancers, and anyone interested in roles across support, sales, and back-office functions.
Curious? Register <a href="https://join.yoummday.com/de/talents/so-funktionierts?mtm_campaign=kariera_profile&amp;mtm_source=kariera&amp;mtm_medium=companyprofile">here</a> to start your journey as a talent at yoummday.

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<li>Courage: We challenge traditional work models and create new opportunities for people to work independently and confidently in a digital world. </li>
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<li>Authenticity: We believe in honest communication, transparent processes, and building real, trustworthy relationships with our talents. </li>
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<li>Sustainability: We are committed to long-term thinking: sustainable careers for our talents and a work model that supports better work–life balance and a more sustainable future of work. </li>
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Core Values

Through the yoummday platform, our talents can work on a variety of customer experience and support projects for well-known international brands across industries such as telecommunications, travel, e-commerce, energy, and more.
 Depending on the project, your tasks may include:
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<li>Inbound Customer Service: Answer incoming customer calls, support with questions, and guide customers through solutions.</li>
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<li>Outbound &amp; Sales Support: Contact customers to share offers, provide product information, or generate leads and sales.</li>
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<li>Written Customer Support (Correspondence): Handle customer inquiries via email or chat, providing helpful information and solutions.</li>
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<li>Back Office &amp; Data Support: Maintain customer records, update databases, and support administrative processes.</li>
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All projects are fully remote and flexible. You choose where and when you work, and which projects match your skills and interests.

Work Types

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<li><a href="https://join.yoummday.com/en/talents/how-it-works">Website</a> </li>
<li><a href="https://www.instagram.com/yoummday_com?igsh=eW92cW45enc0cHZh&amp;utm_source=qr">Instagram</a> </li>
<li><a href="https://teams.microsoft.com/l/meetup-join/19%3ameeting_MDFhOGI5MTItY2E2OC00ODZmLWJkZjgtNzA3ZWMzYTRiNGNi%40thread.v2/0?context=%7b%22Tid%22%3a%228359d853-65b7-4306-a0f6-ad5800b4c068%22%2c%22Oid%22%3a%2235cfa686-bbb7-4d2f-ace3-64e30e878c9d%22%7d">Welcome Webinar</a> </li>
<li><a href="https://helpdesk.yoummday.com/en/knowledge/how-does-the-referral-bonus-program-work">Our Referral Program</a> </li>
<li><a href="https://join.yoummday.com/en/talents/faq">FAQs</a> </li>
</ul>
 Curious? Register <a href="https://join.yoummday.com/de/talents/so-funktionierts?mtm_campaign=kariera_profile&amp;mtm_source=kariera&amp;mtm_medium=companyprofile">here</a> to start your journey as a talent at yoummday.