Front Office Agent (Kolympia, Rhodes)

About Work For All

Work For All is a specialized recruitment and staffing company dedicated to achieving the best possible match between candidates and employers. We support employees in their professional development and help businesses grow sustainably by providing the right personnel. Our vision is a workplace with equal opportunities for all, where diversity is a strength and inclusion leads to success.

Work For All is seeking a Front Office Agent on behalf of a luxury 5* hotel in Rhodes, operated by a large and established hotel group.

About the Hotel

Located in the relaxed area of Kolympia, between the mountains and the sea, this 5* adults-only retreat captures the essence of modern island living with a laid-back, contemporary style. Surrounded by natural beauty and just a short distance from the beach, it offers a calm escape designed for slow, unhurried days. The property features 119 thoughtfully designed rooms. Dining is a central part of the experience, with two restaurants offering both buffet and à la carte options, showcasing Greek and international flavours in a relaxed, social atmosphere. Two bars provide the perfect setting for refreshing daytime drinks or evening cocktails. A full spa completes the experience, offering a variety of wellness treatments focused on relaxation and rejuvenation. Blending contemporary design, relaxed luxury, and an adults-only philosophy, the hotel creates a serene escape where guests can slow down and enjoy the authentic rhythm of Rhodes.

Key Responsibilities

• Maintaining thorough knowledge of the hotel’s facilities, services, and the features of each room category.
• Managing guest arrivals and departures efficiently.
• Handling guest requests and interactions with a high level of service.
• Overseeing all cashiering functions effectively.
• Management of reservations in the PMS, issuance of invoices and billing.
• Responding to guest calls and emails professionally.
• Resolving issues and collaborating with other hotel departments.

Qualifications

• Previous experience in a similar role within a 5* hotel environment.
• Excellent command of the English language.
• Good knowledge of MS Office and hotel PMS systems.
• Communication and collaboration skills, problem-solving abilities, and a strong guest-focused orientation.

Benefits

• Double accommodation.
• Half board.
• Continuous training and professional development opportunities.
• Provision of work uniform.

All applications will be treated with absolute confidentiality. After careful evaluation of the CVs, we will contact only the candidates who meet the requirements of the position.

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