We are seeking for a talented Front Office Shift Leader for the Hilton Garden Inn Athens Syggrou Avenue in Athens, who will fit the following description:

Front Office Shift Leader

Hilton Garden Inn Athens Syggrou Avenue

Athens, Greece

Key Responsibilities:

Hands-on, detail-oriented, and solutions-driven.
Ensure the delivery of outstanding and personalized service to all guests.
Handle guest concerns and resolve issues promptly and professionally.
Collaborate with other departments to ensure smooth coordination and communication.
Ensure compliance with Hilton brand standards and operational procedures.

Qualifications:

Degree or Diploma in Hospitality management or a related field.
At least 1 year of Front Office experience as a Shift Leader or Supervisor.
Proven ability to consistently meet service standards and exceed guest expectations.
Fluent in Greek and English; additional languages are a strong asset.
Ability to work effectively in a team environment and take initiative.
Excellent knowledge of MS-Office and PMS. Opera pms experience will be an advantage.

Why Join Us:

Long term position (12-months commitment).
Enjoyable and welcoming work environment.
Opportunities for career advancement within Hilton organization.
Access to Hilton’s training programs and global career opportunities.
A chance to be part of one of the world’s most recognized and respected hotel brands.