Responsibilities

• Perform the check-in and check-out procedures, ensuring accuracy and efficiency
• Handle guest inquiries, requests, and complaints, providing prompt and effective resolutions
• Maintain accurate records of guest information and financial transactions
• Update reservations with any details that will ensure the smoothest operation of our departments
• Coordinate with other departments to ensure guest needs and preferences are met
• Implement and maintain guest satisfaction programs or initiatives
• Handle financial transactions, including cash handling and credit card processing

• Experience in a 4*or 5* boutique hotel environment, with minimum experience 2 years
• Excellent command of both French & English language, both spoken and written.

We offer competitive compensation package plus staff meals.