About Us
With years of industry experience, the Hospitality Recruitment Services team of Kariera.gr is your compass for navigating a rewarding career in the dynamic world of hospitality and tourism. We specialize in connecting passionate individuals with diverse opportunities spanning from entry-level to senior management roles within the hospitality sector. We believe in fostering an environment where career journeys align seamlessly with the growth and success of hospitality businesses.
Key Responsibilities:
· Collaborates with the Front Desk Supervisor to evaluate Front Desk Agents' performance.
· Participates actively in training programs to enhance personal and team growth.
· Maintains high standards of behavior, appearance, and professionalism at all times.
· Greets all guests in a friendly, courteous, and respectful manner.
· Addresses guest complaints in a prompt and appropriate manner to ensure guest satisfaction.
· Manages check-ins, check-outs, and reservations, ensuring proper guest room satisfaction to meet the guest preferences.
· Works closely with various departments to fulfill guest needs and requests, ensuring smooth operations across the hotel.
· Takes on additional duties as assigned by the Front Desk Supervisor, contributing to the efficient operation of the Front Desk.
· Ensures a high level of customer service is maintained, upholding the hotel's values and standards
· Performing other related duties as required by the hotel.
Requirements
· BA in Hospitality and Tourism Management or relevant studies.
· Excellent knowledge of the Greek and the English language – knowledge of any other language would be considered an asset.
· Excellent knowledge of Opera PMS.
· 2 years minimum experience as a Front Desk Shift Leader in a 4 or 5* Luxury Hotel
Company offers:
· Fixed Term Contract (season 2026)
· Career development opportunities.
· Competitive salary based on experience.
· Excellent working environment.
· Accommodation and meals on all working days.
· Transportation from/to staff houses.