Service Manager (Rhodes)

About Work For All

Work For All is a specialized recruitment and staffing company dedicated to achieving the best possible match between candidates and employers. We support employees in their professional development and help businesses grow sustainably by providing the right personnel. Our vision is a workplace with equal opportunities for all, where diversity is a strength and inclusion leads to success.

Work For All is seeking Service Manager on behalf of luxury 5* hotel properties in Rhodes, operated by a large and established hotel group.

About the Hotel Group

The hotel group operates in Rhodes and manages seven modern 5-star hotel properties, located in prime beachfront locations across the island. Its hotels combine elegance, comfort, and high standards of service, offering complete hospitality experiences with a strong focus on authentic Greek hospitality. The facilities include high-quality restaurants, relaxation areas, swimming pools, spa services, and organized beaches, creating a comprehensive environment for accommodation and leisure. The Group offers hotels designed both for couples and adult guests seeking privacy and luxury, as well as for families looking for comfortable and high-quality holiday experiences. At the same time, several of the properties operate with all-inclusive services, providing guests with a fully integrated hospitality experience. With modern facilities, refined aesthetics, and attention to detail, the Group’s hotels create a welcoming environment where relaxation, entertainment, and high-quality service form the core of the guest experience.

Key Responsibilities

• Oversight of daily operations of assigned departments, ensuring smooth and efficient service.
• Maintenance of high service standards and a guest-focused dining experience.
• Leadership, training, and support of the team, enhancing motivation and collaboration.
• Management of staff schedules, task allocation, and overall workflow.
• Collaboration with the kitchen to ensure quality, consistency, and proper presentation of dishes.
• Monitoring of stock levels and assistance with cost control and inventory procedures.
• Handling of guest requests and feedback, ensuring a professional and welcoming environment.

Qualifications

• Previous experience (minimum 2 years) in a similar role within a 5* hotel environment.
• Degree in Tourism or Hospitality Management.
• Excellent command of the English language.
• Strong leadership and organizational skills, with the ability to effectively solve problems while maintaining a guest-focused approach.

Benefits

• Single accommodation.
• Full board (3 meals daily).
• Continuous training and professional development opportunities.
• Stable and structured working environment within a growing hotel group.

All applications will be treated with absolute confidentiality. After careful evaluation of the CVs, we will contact only the candidates who meet the requirements of the position.

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