Reservation Management: Arrange telephone and online restaurant reservations, following all departmental operational guidelines.

System Expertise: Maintain excellent knowledge of CRR software and the Dinner Reservations section of the Mobile Application.

Guest Service: Handle guest requests with flexibility and provide personalized, high-quality customer care.

Reporting: Generate daily reports highlighting guests whose expectations were not met, ensuring follow-up where required.

• Experience in restaurant reservations, guest services, or front office operations in hospitality.
• Strong computer skills and familiarity with reservation software and mobile applications.
• Excellent communication, interpersonal, and customer service skills.
• Ability to manage multiple requests efficiently while maintaining accuracy.
• Professional demeanor and attention to detail, with a focus on guest satisfaction.

What we offer

• Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
• Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
• Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training

[email protected]

: www.ikosresorts.com | http://ikosresorts.com/ikoscareers/

:  www.sani-resort.com | www.sani-resort.com/en_GB/careers

We are an equal opportunities employer. All applications will be considered as confidential.

We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR). Learn more about the protection of your personal data on our Job Applicants Privacy Notice page.