DUTIES & RESPONSIBILITIES

• Oversee daily operations of Front Office, Housekeeping, and Guest Services

• Ensure exceptional guest experience and handle escalated guest concerns professionally

• Monitor and improve guest satisfaction scores and online reputation

• Develop and manage departmental budgets, forecasts, and cost controls

• Maximize room revenue in collaboration with the Revenue and Sales teams

• Lead, train, and motivate department heads and team members

• Prepare and present operational reports to senior management

QUALIFICATIONS

• Degree in Hospitality/ Tourism.
• 2-3 years minimum experience 
• Excellent command of both English and Greek language is essential.
• Very good knowledge of a second foreign language will be considered as an asset.
• Self-motivated, enthusiastic and customer – oriented.
• Excellent MS Office and PMS skills.
• Well-groomed with strong communication and interpersonal skills.
• Teamwork spirit.

An attractive package of benefits is offered according to qualifications including staff accommodation & meals.

Should you wish to be a member of HotelBrain team, please send us your CV with a photo.

All applications will be treated in the strictest confidence