About Elounda Beach Hotel & Elounda Bay Palace

Set in one of the world’s most beautiful locations, the Elounda Beach Hotel & Villas and Elounda Bay Palace fuse classic island architecture with first class luxury to create an exceptional experience. 

We have been providing standards of excellence in the hospitality industry for more than 50 years and are proud that our legendary brand is recognized not only by our loyal guests but also by the most acclaimed global organizations in the tourism industry.

Culture Fit

• Uphold the highest standards of professionalism, discretion, and integrity.
• Exhibit meticulous attention to detail in all aspects of guest experience.
• Demonstrate a refined guest-centric mindset, anticipating and exceeding expectations.
• Thrive in collaborative, team-driven environments while fostering positive relationships.
• Display adaptability, composure, and effective problem-solving under high-pressure situations.
• Embodies the hotel’s core values, brand ethos, and operational excellence.
• Committed to continuous professional development and elevating service standards.

Requirements

• Supervise and coordinate the daily operations of the housekeeping department.
• Ensure all guest rooms, suites, and public areas meet the hotel’s luxury standards.
• Monitor compliance with hygiene, safety, and internal SOPs.
• Mentor, guide, and develop housekeeping staff to maintain high performance and engagement.
• Manage rosters, task allocation, and departmental workflow efficiently.
• Collaborate with Front Office, F&B, Maintenance, and other departments to ensure seamless guest service.
• Participate in quality inspections and provide recommendations for process improvements.
• Handle guest feedback and complaints related to housekeeping professionally and promptly.
• Oversee inventory, supplies, and cost management of departmental resources.

Skills and qualifications

• Bachelor’s degree in Hospitality, Tourism or a related field.
• Minimum 2–3 years of experience in a similar role within 4*–5* hotels or luxury resorts.
• Deep knowledge of housekeeping standards, SOPs, and luxury service protocols.
• Excellent leadership, team management, and coaching skills.
• Strong organizational, planning, and decision-making abilities.
• Fluency in English; additional languages considered an asset.
• Meticulous attention to detail and commitment to excellence.
• Ability to perform effectively under pressure in a fast-paced, high-end environment.
• Strong interpersonal and communication skills, with a professional and guest-focused demeanor.

What we offer

• Accommodation in double room (for candidates from outside the area).
• Car Parking for personal car.
• Free meals (including days off).
• Opportunities for career advancement.
• Supportive and welcoming work atmosphere.

Please send CV with photograph to

[email protected]

Please note that due to the number of responses we receive we will only contact those candidates we wish to interview. Please also note that the closing date may be subject to change without prior notification.