Qualifications:

• 2-3 years of experience as a Front Office Agent 
• Good knowledge of PMS, MS Office - Computer skills
• Excellent command of both English and Greek language is essential
• Concierge Services experience 
• Guests complaint handling knowledge is required
• Negotiation with excellent PR & Communication skills
• Self-motivated, enthusiastic and customer-oriented
• Well-groomed with strong interpersonal skills

Responsibilities:

• Implementation on a daily basis of the operation procedures of the department
• Concierge Services
• Guest Relations skills
• Offering upscaled customer service
• Quality assurance & SOPs implementation

Benefits:

• Competitive compensation package
• Pleasant working environment
• Supportive management
• Accommodation is provided (if needed) & staff meals.