A Βoutique Ηotel in the centre of Athens is seeking a

Front Desk Agent / Receptionist

for a full-time, permanent position.

Key Responsibilities:

• Handling guest check-ins and check-outs
• Managing payments (cash, debit, credit cards, room charges)
• Responding to guest calls, emails, requests, and inquiries
• Coordinating with Housekeeping regarding room readiness
• Assisting with back-office tasks during the shift
• Providing guests with information about the hotel and local attractions
• Preparing daily reports (arrivals, departures, special requests) and ensuring accuracy
• Completing cashier and closing procedures in the Property Management system

Requirements:

• Degree in Tourism / Hospitality
• Previous experience in a similar position, preferably in boutique hotels
• Excellent command of English; additional languages are a plus
• Familiarity with PMS, Channel Manager, and OTAs extranets
• Good knowledge of MS Office (Outlook, Word, Excel)
• Strong customer service orientation and professional attitude
• Ability to multitask and work effectively under pressure
• Team spirit, adaptability, strong communication and organizational skills

What We Offer:

• Stable, full-time position
• Friendly and respectful working environment
• Continuous training and professional development
• Competitive salary based on experience and qualifications
• Central location with easy access to public transport