AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.
Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality, the promotion of cultural heritage and the love for gastronomy.
Position: Front Office Agent
Location: AMOH Hotel
Department: Rooms Division
About the Role
As a Front Office Agent, you will be the first point of contact for our guests, delivering warm, anticipatory, and personalised service in line with Marriott standards. You will ensure a seamless check-in and check-out experience, handle guest requests with professionalism, and represent the welcoming spirit of AMOH Hotel.
Key Responsibilities
- Welcome guests and provide efficient, courteous check-in / check-out services
- Handle room assignments, payments, and guest queries
- Deliver personalised service and resolve issues promptly to ensure guest satisfaction
- Coordinate with Housekeeping, Concierge, and other departments
- Maintain accuracy in reservations and guest profiles
- Follow Marriott brand standards in grooming, communication, and service delivery
Requirements
- Previous experience in Front Office within a 4–5 star hotel preferred
- Excellent communication skills in English (additional languages an advantage)
- Customer-service mindset and positive attitude
- Familiarity with PMS systems (Opera)
- Ability to work in shifts, including weekends and holidays
Benefits
- Accommodation (if necessary) and board.
- Social insurance and other benefits according to Greek legislation.
- Opportunities to participate in professional training and development programs.
- Work in a multicultural and dynamic environment.
- Excellent career advancement opportunities within the organization.