Sandglass Hotels & Villas Collection, a curated hospitality brand operating hotels and villas in unique destinations, is looking to recruit talented professionals for the 2026 season. Sandglass Hotels & Villas Collection is a growing hospitality group bringing together passionate teams to deliver authentic experiences in unique destinations across Greece, Costa Rica, and Bulgaria. Discover a workplace where luxury hospitality meets professional growth. Our Front office team seeks a passionate Front Office Agent ready to contribute to an elevated and refined guest experience.

Front Office Agent

Location: Kea

Duration: April– October

Job Description

• Welcome guests in a professional, courteous, and friendly manner
• Perform check-in and check-out procedures accurately and efficiently
• Manage reservations, room allocations, arrivals, and departures
• Handle guest inquiries, requests, and complaints promptly and professionally
• Coordinate with Housekeeping and other departments to ensure smooth operations
• Maintain accurate records and ensure proper use of PMS systems
• Ensure compliance with hotel policies, procedures, and service standards
• Follow health, safety, and security regulations at all times

Requirements

• Minimum 1–2 years of experience in a Front Office role within a hotel or hospitality environment
• Solid knowledge of front office procedures, including reservations, check-ins/check-outs, and billing
• Excellent communication and interpersonal skills
• Very good command of English (additional foreign languages will be considered an asset)
• Proficiency in PMS / hotel management systems (experience with Opera is an advantage)
• Basic knowledge of MS Office
• Strong organizational skills, attention to detail, and a guest-oriented mindset
• Ability to work flexible shifts in a fast-paced, seasonal hospitality environment

Benefits:

• Attractive and competitive remuneration
• Exceptional opportunities for professional growth
• Comfortable, fully provided accommodation
• Complimentary onboard meals

 How to Apply:

Interested candidates are invited to submit their resume via the application link or send it directly to [email protected]  Please indicate the position and the location you are applying for in the subject line. Our HR team will reach out to shortlisted candidates as soon as possible.

Become part of a professional team dedicated to excellence across the entire guest experience.