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With years of industry experience, our Workathlon | Recruitment team is your compass to navigating a rewarding career in the dynamic world of tourism. We specialize in connecting passionate individuals with diverse opportunities spanning entry-level to senior management roles. We believe in fostering an environment where your career journey aligns seamlessly with the growth and success of our tourism initiatives.

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We are actively seeking a highly experienced Housekeeping Manager on behalf of Conrad Corfu.

This is a summary of the key duties and responsibilities related to the position below and includes the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.

 

Position Description

Position Title:  Housekeeping Manager

Department: Housekeeping

Reports to: General Manager

Date Written/Revised: 22/08/2025

 

Position Purpose:

The Housekeeping Manager is responsible for the overall supervision, daily operation, and strategic guidance of the Housekeeping Department. The role ensures immaculate cleanliness, order, and aesthetics of guest rooms and all public areas, playing a key role in enhancing the overall guest experience.

 

1. Strategic Planning & Supervision

• Organizes, coordinates, and supervises daily cleaning operations of guest rooms, public areas, storage rooms, and other facilities.

• Oversee the cleanliness and readiness of rooms during check-in and check-out procedures.

• Participates in planning initiatives to enhance service quality within the department.

• Defines cleanliness standards and maintains quality control procedures.

2. Supplies Management & Financial Oversight

• Monitors and manages inventory of cleaning materials, linens, and equipment.

• Prepares and monitors the department’s budget.

• Ensures timely ordering and proper storage of supplies.

• Collaborate with Accounting to verify invoices and support documents.

3. Staff Leadership & Development

• Leads and guides the team of room attendants, floor supervisors, and other housekeeping staff.

• Prepares weekly and daily work schedules based on occupancy and priorities.

• Oversee onboarding of new employees and ongoing staff training.

• Evaluates team performance and implements improvement practices.

4. Guest Experience & Service

• Ensures that all rooms and public areas meet cleanliness and aesthetic standards.

• Responds promptly and effectively to guest requests or complaints related to housekeeping.

• Monitors and analyzes guest feedback (online or on-site) regarding cleanliness.

• Enhances the guest experience through personalized actions (e.g., special occasions).

5. Hygiene, Safety & Compliance

• Ensures implementation of all workplace hygiene and safety regulations.

• Monitors professional appearance and behavior of staff according to hotel standards.

• Collaborates with the Maintenance Department for immediate resolution of any issues.

• Maintains up-to-date departmental records, documents, and reports.

6. Collaboration with Other Departments & Management

• Works closely with Front Office, Guest Experience, SPA, Kitchen, Maintenance, and F&B.

• Participate in daily and weekly operational meetings.

• Provides timely updates on special requirements (e.g., VIPs, early check-ins, group arrivals).

 

Organizational Relationships

• Reports to: General Manager

• Cooperates with: All hotel Departments and Head Offices

 

Appearance and Uniform

Housekeeping staff must maintain a neat, clean appearance and wear the uniform according to hotel policy.

 

General Notes

Upon hiring, all employees are required to fully comply with Numo Hotels & Resorts regulations for the safe and efficient operation of the hotel. Violation of these rules may result in disciplinary action, up to and including termination.