About Us

With years of industry experience, our Workathlon | Recruitment team is your compass to navigating a rewarding career in the dynamic world of tourism. We specialize in connecting passionate individuals with diverse opportunities spanning entry-level to senior management roles. We believe in fostering an environment where your career journey aligns seamlessly with the growth and success of our tourism initiatives.

At Workathlon | Recruitment, an integral part of Kariera.gr, every career move is a step towards excellence. Choose us as your catalyst for success, and let's shape your future together.

Key Responsibilities

- Greet and assist guests upon arrival and departure in a warm and friendly manner.
- Address guest inquiries via e-mail before arrival and offer recommendations to
enhance their stay.
- Resolve guest complaints and concerns with professionalism, offering suitable
solutions.
- Maintain detailed knowledge of hotel services, amenities, and local attractions to
assist guests.
- Coordinate with other departments (Housekeeping, Front Desk, F&B, etc.) to ensure
seamless guest experiences.
- Handle guest check-ins and check-outs, ensuring all information is accurate and up-to-
date.
- Manage VIP guests and special requests, ensuring a high level of service is provided.
- Provide assistance with reservations and booking modifications.
- Ensure all guest feedback is recorded and used to improve service quality.
- Maintain a high level of professionalism and confidentiality.
- Performing other related tasks based on the hotel's needs.

Requirements

- Proven experience in guest relations in the hospitality industry.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Fluent in Greek and English (additional languages are a plus).
- Ability to work in a fast-paced environment and remain calm under pressure.
- A positive attitude and a passion for providing exceptional service.
- Knowledge of a PMS will be an advantage (e.g., Opera, Fidelio).

Company offers

- Fixed Term Contract (season 2026)
- Career development opportunities.
- Competitive salary based on experience.
- Excellent working environment.
- Accommodation and meals on all working days.
- Transportation from/to staff houses.