Restaurant Captain
About the Role
As a Captain, you will play a key role in shaping the guest experience by leading service operations within your assigned area. With strong leadership and a commitment to excellence, you will ensure seamless service delivery, high hospitality standards, and effective coordination across teams.
This role blends operational oversight, team leadership, and guest interaction, all focused on creating memorable dining and service experiences.
Life at the Hotel / Resort
The Food & Beverage environment is dynamic, fast-paced, and detail-driven. Each shift requires coordination, clear communication with the kitchen and bar, and the ability to respond quickly to guest needs. As a Captain, you will be the guiding presence that keeps service flowing smoothly and consistently.
You will be part of a supportive environment that values teamwork, growth, and service excellence.
What You’ll Do
- Supervise and manage service operations in your assigned area
- Ensure exceptional guest experiences by maintaining high hospitality standards
- Act as the liaison between the service team, kitchen, and bar
- Support, train, and mentor team members to enhance performance
- Handle guest feedback and resolve issues professionally and efficiently
- Contribute to continuous improvement of service procedures
Your Uniqueness is Welcome
We believe outstanding Captains lead by example, inspire their teams, and remain consistently guest-focused.
We’re looking for someone who:
- Has proven experience in a similar role within a high-end hospitality or resort environment
- Demonstrates strong leadership and team management skills
- Is proactive, detail-oriented, and guest-centric
- Has excellent communication and problem-solving abilities
- Is passionate about hospitality and delivering memorable experiences
Why Join Us?
- A dynamic and supportive working environment
- Opportunities for professional growth and career development
- Competitive salary and benefits package
- Accommodation (resort positions only) and meals provided
Ready to join our Community?