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Hotel Manager


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Τουρισμός

About Us
With years of industry experience, our Workathlon | Recruitment team is your compass to navigating a rewarding career in the dynamic world of tourism. We specialize in connecting passionate individuals with diverse opportunities spanning entry-level to senior management roles. We believe in fostering an environment where your career journey aligns seamlessly with the growth and success of our tourism initiatives.
At Workathlon | Recruitment, an integral part of Kariera.gr, every career move is a step towards excellence. Choose us as your catalyst for success, and let's shape your future together.
We are actively seeking a highly experienced and strategic Hotel Manager.

Responsibilities:

  • Demonstrate a pleasant and positive professional image at all times to both guests and team members.
  • Adhere to the company’s internal policies, as well as behavioral, grooming, and personal hygiene standards.
  • Monitor the attire and behavior of the department’s staff, ensuring compliance with all internal policies.
  • Ensure all Standard Operating Procedures (SOPs) are consistently followed by all team members to achieve the highest guest satisfaction.
  • Provide leadership, motivation, and guidance to the hotel management team, setting expectations, managing performance, and communicating goals and objectives.
  • Develop, in coordination with the Managing Director and HR Manager, the annual staff budgets for the hotels under his/her responsibility.
  • Develop, in coordination with the Managing Director and Director of Procurement, the annual supplies budget for the hotels under his/her responsibility.
  • Develop, in coordination with the Managing Director, the annual internal revenue budgets.
  • Develop, oversee, and implement, in coordination with HODs, an annual action plan to achieve internal revenue budgets and ensure the highest guest satisfaction for the hotels under his/her responsibility.
  • Ensure all agreed KPIs are met, including guest satisfaction and financial targets.
  • Oversee relationships with key local stakeholders, including suppliers and regulatory bodies; enhance brand awareness through various partnerships and initiatives.
  • Handle operational challenges effectively, including guest satisfaction, resource management, maintenance, and authority audits.
  • Participate in recruitment, training, retention, performance evaluation, and other HR-related actions, in coordination with the HR team and according to company policies.
  • Ensure compliance with health, safety, and labor laws and regulations.
  • Identify areas for improvement and implement changes to enhance operational efficiency, cost control, revenue generation, and guest experience.
  • Provide reporting and advice to the Managing Director concerning local or internal opportunities and threats.
  • Actively participate in departmental and interdepartmental meetings to support effective communication, collaboration, and decision-making.
  • Conduct effective team meetings to ensure alignment with goals and provide guidance.

Qualifications:

  • Bachelor’s degree in Tourism Management, Business Administration, or a related field.
  • At least 3 years’ experience as a General Manager in a multi-property environment.
  • Excellent written and verbal communication skills in both Greek and English.
  • Proficient in MS Office and Hotel Management Systems .
  • Strong leadership and interpersonal skills.
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hotel manager
operations manager
hotel
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Hotel Manager
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Hotel Manager