Sales Manager - One&Only Kea Island

About Us

With years of industry experience, our Workathlon | Recruitment team is your compass to navigating a rewarding career in the dynamic world of tourism. We specialize in connecting passionate individuals with diverse opportunities spanning entry-level to senior management roles. We believe in fostering an environment where your career journey aligns seamlessly with the growth and success of our tourism initiatives.

At Workathlon | Recruitment, an integral part of Kariera.gr, every career move is a step towards excellence. Choose us as your catalyst for success, and let's shape your future together.

We are actively seeking a highly experienced and strategic Sales Manager on behalf of One&Only Kea Island.

This is a summary of the key duties and responsibilities related to the position below and includes the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.

 

1. POSITION DETAILS

            Position                          Sales Manager

            Grade                             Manager

            Department                   Sales

            Reports to                      Sales Director

            Subordinates                 Sales Executive

1. JOB DETAILS & REQUIREMENTS

Job Summary

Must be able to identify and qualify new accounts that have the potential to generate revenue for the resort for both Rooms and Food and Beverage, as well as manage the existing account base to increase sales through repeat business. Sales Manager must meet and exceed forecast of revenue and room night production, as well as sales activity goals outlined in the annual plan. Under the direction of the Director of Sales, the incumbent will handle the allocated source markets for the Resort. Duties include, but are not limited to, developing new key accounts, building on existing accounts and achieving sales goals.

Job Responsibilities

• Identify, solicit and develop existing and new accounts,
• Represent company in designated events (IE Trade Shows, Product Launches Etc.),
• Travel as designated to conduct sales presentations,
• Develop and monitor action plans for designated accounts in order to meet departmental goals,
• Coordinate incentive programs with designated accounts as needed,
• Act as a liaison between the Company and the client; serve as the spoke person on behalf of the company,
• Ensure delivery of best support and customer service to clients,
• Anticipate and address clients’ needs in order to exceed their expectations,
• Plan, organize and host client events, familiarization trips, trade and consumer shows, and internal clients/ hotels’ sales,
• Plan and conduct creative site inspections,
• Identify and profile new market opportunities,
• Use approved presentation materials & procedures to ensure brand consistency,
• Create an outstanding brand image in every interaction with clients,
• Maintain a high level of product and service awareness in order to explain and sell services and facilities to clients effectively,
• Plan and provide clients’ training sessions, as needed and required, in order to enhance clients’ productivity and improve revenue generation,
• Maintain a high level of competitive product knowledge, market intelligence and pricing and make recommendations for strategic or tactical amendments to rates,
• Set high performance standards and pursue aggressive goals,
• Strive for constant improvements and to take responsibility for achieving business results,
• Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management,
• Negotiate cooperative marketing programs and work closely with Brand Communications in ensuring brand integrity with assigned account’s channels of distribution,
• Communicate contractual and promotional rate information to assigned accounts,
• Provide on-going support / account maintenance including inventory and billing issues,
• Ensure internal and hotel departments understand issues related to assigned accounts,
• Coordinate and up-date departmental reports as designated,
• Acts with a degree of independence as liaison with both internal and external clients; Handle clients’ requests and complaints as appropriate.

Job Requirements

• Minimum of three (3) years’ experience in a similar position,
• Sales oriented individual,
• Excellent verbal/written communication skills,
• Strong background in all aspects of leisure sales,
• Strong Command of the English Language,      
• Ability to handle multiple tasks.