Sandglass Hotels & Villas Collection, a curated hospitality brand operating hotels and villas in unique destinations, is looking to recruit talented professionals for the 2026 season. Sandglass Hotels & Villas Collection is a growing hospitality group bringing together passionate teams to deliver authentic experiences in unique destinations across Greece, Costa Rica, and Bulgaria. Discover a workplace where luxury hospitality meets professional growth. Our F&B team seeks passionate Head Waiters ready to contribute to an elevated and refined service experience.

Head Waiters

Location: Kea/Santorini/Elounda

Duration: April– October

Job description

• Supervise and coordinate the activities of the wait staff during shifts.
• Train new wait staff members on restaurant policies, procedures, and customer service standards.
• Provide exceptional customer service by greeting guests, taking orders, and addressing customer concerns.
• Manage table assignments, reservations, and seating arrangements to optimize efficiency.
• Ensure that food and beverages are served according to quality standards and presentation guidelines.
• Collaborate with kitchen staff, bartenders, and other restaurant employees to ensure a seamless dining experience.
• Encourage wait staff to upsell menu items, specials, and beverages.
• Monitor inventory levels and communicate any needs to management.
• Handle cash transactions, process payments accurately, and reconcile cash drawers.
• Maintain cleanliness and organization in the dining area.

Requirements

• Previous experience as a waiter/waitress or server with demonstrated leadership skills
• Excellent communication and interpersonal abilities
• Strong customer service orientation and problem-solving skills
• Knowledge of food and beverage operations, menu items, and preparation methods
• Ability to work effectively in a fast-paced environment and under pressure
• Flexibility to work evenings, weekends, and holidays

Benefits:

• Attractive and competitive remuneration
• Exceptional opportunities for professional growth
• Comfortable, fully provided accommodation
• Complimentary onboard meals

How to Apply:

Interested candidates are invited to submit their resume via the application link or send it directly to hreurope@sandglassexperiences.com  Please indicate the position and the location you are applying for in the subject line. Our HR team will reach out to shortlisted candidates as soon as possible.

Become part of a professional team dedicated to excellence across the entire guest experience.