Donkey Hotels & Resorts

Front Desk Agent- Nous Santorini

About the Resort

Refined and elegant, NOŪS Santorini a member of Design Hotels / Marriott, masterfully balances contemporary design with the effortlessly minimalist style of the Aegean Sea. A Cycladic-made, all-new and original version of luxury is the key element that shapes NOŪS. Innovative and modern, it redefines the Cycladic resort experience.

As a 5-star, 119-room luxury property, NOŪS delivers high-end hospitality and elevated gastronomy to an international clientele seeking authenticity, refinement, and exceptional service.

Key Responsibilities:

• Welcome and greet guests in a warm and friendly manner.
• Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.
• Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
• Perform all check-in and check-out tasks.
• Provide information about the hotel's facilities, services, and local attractions.
• Performing other related front desk agent duties as required by the hotel.

Requirements:

• Degree in Hotel Management or Tourism.
• Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.
• Previous hotel experience in similar position.
• Computer Literacy - Knowledge of OPERA or Fidelio.
• Friendly and have a polite personality.
• Able to multi-task and use initiative, focusing on guest needs.
• With excellent communication skills.
• Detail oriented.

Company offers:

• Fixed Term Contract (season 2026)
• Career development opportunities.
• Excellent working environment.
• Accommodation and meals on all working days.
• Transportation from/to staff houses.