Louis Hotels, one of the biggest hotel groups in Cyprus and Greece, is seeking to recruit an ideal candidate for the Corfu Island:

                                                   Service Manager

Main Responsibilities:

• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

Qualifications:

• Degree in Hospitality/Tourism.
• 2 years’ minimum experience as a Service Manager in a hotel with similar high standards.
• Excellent organizational and team management skills.
• Excellent command of English language is essential; knowledge of a second foreign language will be considered as an asset.
• Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach.
• Excellent MS Office, PMS-Computer skills.

We offer:

• Excellent opportunities for career progression.
• Pleasant working environment.
• Competitive salary.

 Interested applicants should send their CV to vacancies.greece@louishotels.com

 All applications will be treated with strict confidentiality.