Assistant Waiter/tress
About us:
Empiria Group, owns, manages, and operates a unique collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.
For over 30 years and through a team of over 400 associates, our dedication has been focused on creating space for joy through unique hospitality experiences, underpinned by our four fundamental values of finding joy, always elevating, exuding passion and being a leader.
At Empiria Group, our mission is to be the leaders in the art of elevated hospitality, guided by caring associates who wish to offer experiences that awaken inner joy and take Greek hospitality to new heights.
About the role:
The Assistant Waiter supports the service team in delivering a seamless and refined dining experience. This role ensures tables are properly set, service areas are well-prepared, and guest needs are met promptly, contributing to the high standards of excellence expected in a luxury environment.
Requirements
Key Accountabilities:
- Assist in describing and presenting menu items, including food and beverages, to guests in an engaging and knowledgeable manner.
- Take and serve food and beverage orders promptly and accurately.
- Provide attentive, courteous service to ensure guests’ needs are met throughout their dining experience.
- Set and clean tables, ensuring they meet established restaurant standards.
- Monitor guest satisfaction and respond to requests or concerns promptly and professionally.
- Maintain cleanliness and organization of dining areas and service stations.
- Assist in restocking supplies such as napkins, utensils, glassware, and condiments.
- Support the front-of-house team to maintain smooth and efficient service operations.
- Collaborate with kitchen staff to ensure the timely and accurate delivery of orders.
- Adhere to all safety, hygiene, and sanitation standards to ensure a safe dining environment for guests.
Requirements:
- Minimum 1 year of experience in a similar role within a 5-star hotel or high-end restaurant.
- Degree in Hospitality or Tourism is considered an asset.
- Experience using MICROS or other POS systems is an advantage.
- Excellent command of the English language; additional languages considered an asset.
Candidate’s Profile:
- Flexibility to respond to a range of different work situations
- Passion for delivering exceptional levels of guest service
- Communication skills
- Pleasant personality, customer oriented
Benefits
- Staff accommodation, including Wi-Fi access and air conditioning.
- Half board meal plan (Breakfast, Lunch).
- Continuous training and development
- Excellent career growth opportunities within the company or through other Marriott International hotels.
At Empiria Group we are proud to foster Equal Employment Opportunities regardless of race, color, ethnicity, religion, gender, age, disability, or sexual orientation.
You provide the talent as we flourish the skills to unleash your full career potential.
Join our path of excellence!