Louis Hotels, one of the biggest hotel groups in Greece and Cyprus, is seeking to recruit an individual for its newest 5-star hotel ‘King Jason Zante’, in Zakynthos Island, member of Louis Hotels Exclusive Collection, for the below position:

                                                     Shift Leader

Main Responsibilities:

• Oversee daily front desk operations ensuring service excellence and smooth workflow.
• Support and guide reception team members, ensuring adherence to hotel standards and procedures.
• Handle guest feedback, special requests, and service recovery cases efficiently.
• Coordinate with other departments to ensure seamless guest experiences.
• Assist with staff scheduling, training, and performance evaluations.

Qualifications:

• Degree in Hospitality/Tourism.
• 2 years’ minimum experience as a Front Office Shift Leader in a hotel with similar high standards.
• Excellent organizational and team management skills.
• Excellent command of English language is essential; knowledge of a second foreign language will be considered as an asset.
• Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach.
• Excellent MS Office, PMS-Computer skills.

We offer:

• Excellent opportunities for career progression.
• Pleasant working environment.
• Competitive salary.

 All applications will be treated with strict confidentiality.