Welcoming guests upon arrival and assisting with check-out procedures
Identifying guest preferences, needs, and special requests prior to arrival
Informing guests about hotel facilities and promoting hotel services
Respond to guest inquiries promptly via phone, email, or other communication channels
Process and confirm reservations efficiently, ensuring accuracy in details such as dates, rates, and special requests
Update and maintain the property management system (PMS) with all bookings and changes
Responsible to provide customer focused service to the guests
Excellent cooperation with other hotel departments

Qualifications

Degree in Hospitality/ Tourism.
2-3 years minimum experience as a Front Office & Reservations employee in a Boutique Hotel or Resort.
Experience in handling online reserations or walk in guests.
Excellent command of both English and Greek language is essential.
Very good knowledge of a second foreign language will be considered as an asset.
Self-motivated, enthusiastic and customer oriented.
Excellent PMS and MS Office skills.
Well-groomed with strong communication and interpersonal skills.
Teamwork spirit.

An attractive package of benefits is offered according to qualifications.

Accommodation & meals are provided.

Σχετικά tags

ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

Front Office & Reservations Agent_Symi, Dodecanese

Σύμη

πριν 12 λεπτά

Με κάποια εμπειρία

Εποχιακός/ή

Front Office & Reservations Agent_Symi, Dodecanese