Laundry / Linen Room Supervisor

AMOH, a Luxury Collection Resort, Rhodes by Marriott International, operated by Wavemaker Hospitality, a Group with 45 years of expertise in hospitality and a rich portfolio of brands with over 50 hotels, is a luxurious, rare, and captivating gem in one of the most extraordinary places in the world. A mythical resort on a private peninsula near the ancient town of Lindos in Rhodes. In this place shaped by myths and history, we are seeking individuals with a passion for growth.

Become part of our dynamic team, contributing to the creation of refined experiences through authentic hospitality and the promotion of cultural heritage.

Position Summary

• Oversee the laundry operations.
• Ensure that all linens and garments are cleaned and maintained in a timely and efficient manner.
• Managing a team of laundry /linen room employees, assigning tasks, and ensuring that they follow the proper cleaning procedures.
• Responsible for maintaining inventory levels, ordering supplies, and keeping track of budgets.
• Strong organizational skills and attention to detail to ensure that all laundry items are properly accounted for and maintained.

Key Responsibilities.

• Complete inventory of uniforms and linens.
• Conduct monthly inventory of laundry supplies.
• Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.
• Train employees on all laundry procedures, including safety procedures and equipment operation.
• Verify that laundry requests / Guest laundry is completed for each department as needed.
• Operate and monitor washing, dry cleaning, and drying machinery.
• Inspect linens and terry for damage.
• Assist the Executive Housekeeper in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
•  Stand, sit, or walk for an extended period or for an entire work shift.
• Perform other reasonable job duties as requested by the Executive Housekeeper.

Preferred Qualifications

• Education: High school diploma.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• Excellent command of English knowledge.
• Strong leadership and team-coordination skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Flexibility to work shifts, including weekends and public holidays.
• Ensure adherence to company brand standards, policies, and Standard Operating Procedures (SOPs).
• High attention to detail and commitment to delivering outstanding guest experiences.

Benefits

• Accommodation (if necessary) and board.
• Social insurance and other benefits according to Greek legislation.
• Opportunities to participate in professional training and development programs.
• Work in a multicultural and dynamic environment.
• Excellent career advancement opportunities within the organization.