Key Responsibilities
Wine Strategy & Operations: Drive the vision for wine sales and service across all outlets, overseeing inventory, cost control, and supplier negotiations. Analyze market trends and competitor pricing to keep our offerings fresh, competitive, and seasonally relevant.
Team Leadership & Service Culture: Recruit, train, and inspire sommeliers and service employees. Build a culture of exceptional service through ongoing education, SOP development, and hands-on leadership during service periods.
Guest Experience & Brand Building: Curate unique wine selections, organize tastings and pairing events, and create memorable experiences that delight guests and enhance our brand reputation.
Sales & Revenue Growth: Lead wine-forward initiatives, collaborate on sales strategies, and drive revenue through creative events and partnerships. Participate in menu development and ensure consistent pricing and standards across all outlets.
Continuous Improvement: Develop and update manuals and training materials, conduct regular team meetings, and support professional certifications and immersive training experiences.
Qualifications & Experience
- A visionary leader with a deep passion for wine and hospitality.
- Experienced in managing teams, optimizing operations, and driving sales in a luxury environment.
- Skilled in guest engagement, employee training, and building a culture of excellence.
- Ready to innovate, inspire, and make a lasting impact on our guests and our brand.
What we offer
- Team: Becoming a member of an organization that cares about its people, the environment, and the local communities
- Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement
- Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training