We are looking for a professional Operations Manager to oversee the launch and daily operations of a growing portfolio of Luxury Serviced Apartments in the heart of Athens

RESPONSIBILITIES

• Coordinate the operational set up and opening of new properties
• Liaise closely with technical teams and contractors to ensure timely and up to standards property readiness
• Maintain strong communication between ownership, management and external partners
• Ensure the operational executions and guest experience are aligned with the sales and occupancy goals
• Supervise daily operations including housekeeping, maintenance and guest service standards
• Liaise with facility management companies to ensure property upkeep & operations
• Oversee P&L, budgets and operational expenses
• Manage Front office and concierge operations
• Handle guest relations to ensure a seamless experience
• Uphold brand standards and consistency across all properties
• Gradually build, train and lead a small operational team as the portfolio expands

QUALIFICATIONS

• Degree in Hospitality/ Tourism.
• 4-5 years minimum experience in an Operations Managerial position in boutique hotel or Luxury apartments
• Pre-opening previous experience and familiar with property set up processes
• Strong understanding of hospitality financials (P&L, budgeting, revenue tracking)
• Fluent in English and Greek (additional languages are a plus)
• Self-motivated, proactive and solution driven
• Flexible and able to move easily between central Athens properties
• Excellent MS Office and PMS skills
• Well-groomed with strong communication and interpersonal skills
• Teamwork spirit

We offer the opportunity to be part of an exciting new hospitality concept and an attractive compensation package according to qualifications.

Should you wish to be a member of HotelBrain team, please send us your CV with a photo.