SWOT Hospitality is looking to recruit

Front Office Manager

for Glyfada Riviera Hotel

We are looking for a dynamic Front Office Manager to be responsible for coordinating all Front Office functions; front desk, reservations, valet and concierge in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy, which serves as a guide to the respective team.

About the role:

• Responsible for assuring attentive courteous and efficient service in the department
• Lead and inspire the in-property Front office team, to deliver a consistent level of service
• Accountable for short- and long-term planning and the management of the hotel’s Front office Department
• Develop and recommend the budget, labour cost plans and objectives and manages within those approved plans
• Coach and counsel team members to reflect SOPs service standards and procedures
• Able to convey information and ideas clearly
• Able to evaluate and select among alternative courses of action quickly and accurately

• Track record of experience in the luxury end of the market
• Area hotel experience and / or knowledge is essential
• The ability to improve and maintain high service standards
• A self-motivated, driven, results orientated, and proactive attitude is required
• Business reporting and commercial acumen is a must
• Leadership skills to motivate and develop the department and to ensure accomplishment of goals. Able to set priorities, plan, organize, delegate and control.

• Dynamic, friendly and supportive working environment
• Opportunities for professional growth within the company
• Continuous training and development
• Work with the best professionalsin the tourism industry

why SWOT...

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable track record.
• We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
• We offer stability and career prospects on a transparent working environment.
• We work with the best professionals in the tourism industry.