Hostess - Bagatelle Athens

About Bagatelle Athens:

Welcome to a world of elevated dining experiences set against the stunning backdrop of the Athens Riviera, where we offer guests the ultimate blend of luxury, sophistication, and unparalleled service. At Bagatelle- Astir Marina we deliver more than just exceptional dining—we provide an escape, an experience, and a taste of the unparalleled luxury that Astir is known for.

Job Summary

The Hostess is responsible for greeting guests, managing reservations, and coordinating seating arrangements in the restaurant. With a focus on hospitality, organization, and guest satisfaction, the Hostess plays a key role in creating a positive first impression for guests and ensuring a smooth and efficient dining experience.

Key Duties and Responsibilities

• Welcome guests warmly as they arrive at the restaurant, engaging with them in a friendly and professional manner.
• Manage the guest waiting list, take reservations, and estimate wait times accurately, providing guests with updates and information as needed.
• Escort guests to their tables, seating them promptly and efficiently while ensuring a smooth flow of traffic in the restaurant.
• Answer phone calls and inquiries from guests regarding reservations, availability, and dining options.
• Input reservation details into the restaurant's reservation system accurately, confirming reservations and noting any special requests or preferences.
• Monitor the dining room layout, seating capacity, and table availability to optimize table turnover and maximize guest satisfaction.
• Coordinate with servers, bussers, and management to ensure that guests are seated promptly and that tables are cleared and reset efficiently.
• Anticipate guests' needs and preferences, offering assistance, recommendations, and personalized service to enhance their dining experience.

Skills, Experience & Educational Requirements

• Highschool diploma or equivalent
• Previous experience as a hostess or in a similar guest service role, preferably in a restaurant, hotel, or hospitality industry.
• Strong interpersonal and communication skills, with the ability to engage with guests in a friendly, professional, and welcoming manner.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.

What is in it for you:

• A competitive compensation package, based on experience and qualification
• A positive and supportive workplace culture focused on teamwork and excellence
• Opportunities for personal and professional development within a prestigious international brand.