APHI RESORTS is a member of Wavemaker Hospitality, a group with 45 years of expertise in hospitality and a diverse portfolio of more than 50 hotels. APHI Aura, Rhodes, Autograph Collection seeks a motivated and spirited professional as an Assistant Housekeeper / Floor Supervisor to support excellence in every detail.

POSITION SUMMARY:

As an Assistant Housekeeper / Floor Supervisor, you will assist in supervising housekeeping staff, ensuring that high standards of hygiene and service are maintained at all times. This role also involves coordinating daily operations, inspecting rooms and facilities, and addressing guest needs to ensure a comfortable and pleasant stay.

Key job responsibilities:

• Develop a thorough knowledge of the Hotel’s room types, room location and Hotel’s capacity
• Develop a detailed knowledge of the Hotel’s quality systems
• Develop a detailed knowledge of the Hotel’s daily operation
• Develop a detailed knowledge of the Housekeeping Department and its daily operation
• To ensure that all bedrooms and public areas are serviced and cleaned daily
• To ensure that function rooms are cleaned
• To ensure that VIP rooms received the designed extras
• To ensure an adequate supply of clean linen in a good state of repair
• To ensure that all rooms are checked regularly for repairs and that appropriate maintenance is effected
• To liaise with the Executive Housekeeper and notify areas needing attention, in respect of décor.
• Ensure that adequate supplies of cleaning materials are available

Requirements:

• Hotel School Diploma
• Fluent in English, any other language is an advantage
• Basic knowledge of Health and Safety
• Excellent knowledge of cleaning products
• Be trained and have relevant knowledge for implementation of the following management systems: ISO 9001;14001; 22000& OSHAS
• Fluent in English
• Knowledge and implementation of employees' H&S procedures
• 5 years’ experience in the Hotel Industry in luxury property, 3 years’ experience in similar positions. A Marriott experience will be considered an advantage.
• Excellent organisational skills
• Be able to communicate.
• Good organisational skills and show initiative
• Be able and willing to work long hours and under pressure
• Be able to control staff and make them work as a team
• Be able to incite and lead the staff

 Benefits:

• Competitive salary and other benefits (as per local legislation)
• Advanced opportunities for professional growth
• Accommodation (if necessary) and board
• Participation in educational programs
• Diverse and multicultural environments
• Professional skills development