APHI RESORTS is a member of Wavemaker Hospitality, a group with 45 years of expertise in hospitality and a diverse portfolio of more than 50 hotels. APHI Aura, Rhodes, Autograph Collection seeks a motivated and spirited professional as an Executive Housekeeper Manager to shape spaces of care and comfort.

POSITION SUMMARY:

The Housekeeping Manager will ensure that the highest level of cleanliness and maintenance is achieved while supporting the company's philosophy of Greek hospitality. 

Key job responsibilities:

Management of the Housekeeping Operations following the budget and the company’s procedures and directions, including the following:

• Department’s budget preparation and follow-up
• Daily control of clients’ comfort, cleanliness, decoration and hygiene in all areas of the hotel.
• Preparation of weekly and monthly programmes.
• Housekeeping staff hiring, control, training, productivity and development following the brand’s standards
• Housekeeping staff appearance, behaviour and discipline.
• Customer care.
• Follow up on the financial and quality results of the department.
• Monitor the housekeeping, laundry and cleaning costs.
• Close cooperation with other departments, especially with Front Office regarding room’s status and availability and MNT regarding room’s functionality and good working condition.
• Monitor OS&E stocks & optimum use
• Any other matter related to the maximization of Financial & Quality results of the Housekeeping Department.
• Ensure the smooth running of IMS and H&S procedures.

Requirements:

• Graduate of a College or a Hotel School
• Fluent in English, any other language is an advantage
• Be trained and have relevant knowledge for implementation of the following management systems: ISO 9001;14001; 22000& OSHAS
• Excellent knowledge of cleaning products
• Fluent in English
• Knowledge and implementation of employees' H&S procedures
• 5 years’ experience in the Hotel Industry in a luxury property in a similar position. A Marriott experience will be considered an advantage.
• Be able to communicate.
• Good organisational skills and be initiative.
• Be able and willing to work long hours and under pressure.
• Be able to control staff and make them work as a team.
• Be able to incite and lead the staff.

Benefits:

• Competitive salary and other benefits (as per local legislation)
• Advanced opportunities for professional growth
• Accommodation (if necessary) and board
• Participation in educational programs
• Diverse and multicultural environments
• Professional skills development