Phaedrus Living  is currently looking to recruit an experienced Operations Supervisor to join their high performing team in Athens.

Responsibilities:

• Supervise and assist the housekeeping team in cleaning and maintaining properties. 
• Ensure properties meet Phaedrus Living’s cleanliness and quality standards. 
• Assist in cleaning when necessary to ensure smooth daily operations.  
• Keep track of stock-taking activities.  
• Act as the primary liaison between the guest ensuring excellent guest experience from initial stage of reservation until check out.
• Respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, message or through a central reservation system.
• Prepare the list of expected arrivals.
• Process advance reservation deposits.
• Perform other relevant assignments as requested. 

Requirements:

• At least 1 year of demonstrated work experience in hospitality/ tourism industry in a similar role.
• University Degree in Hospitality or Tourism Management will be considered an advantage.
• Fluent in Greek and English, both verbal and written.
• Excellent customer service skills.
• Proficient in MS office, and computer literate.
• EU Driver’s license.

We offer a competitive salary and benefits package, a dynamic work environment, and opportunities for growth and advancement.  

If you are interested in the position, please submit your CV at careers@phaedrusliving.com and mention in the subject the reference PAMOSA25. 

Each application will be treated in the strictest confidence. 
Please note that only shortlisted applicants will be contacted.