Donkey Hotels & Resorts

Front Desk Agent – Semiramis

Responsibilities:

• Welcome and greet guests in a warm and friendly manner.
• Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.
• Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
• Perform all check-in and check-out tasks.
• Provide information about the hotel's facilities, services, and local attractions.
• Performing other related duties as required by the hotel.

The ideal candidate should be:

• Friendly and have a polite personality.
• Able to multi-task and use initiative, focusing on guest needs.
• With excellent communication skills.
• Detail oriented.

Requirements:

• Degree in Hotel Management or Tourism.
• Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.
• At least 2 years previous hotel experience in similar position.
• Flexibility in working night shifts.
• Computer literacy - knowledge of OPERA will be consider as an asset.

All applications are considered as strictly confidential!