Key Responsibilities:

• Handle incoming calls, emails, and online inquiries related to reservations

• Enter and update bookings accurately in the reservation system

• Provide information on room availability, rates, packages, and services

• Assist guests with special requests or changes to existing bookings

• Coordinate with front office and other departments as needed

• Maintain high levels of customer satisfaction through professional and prompt service

• Keep up-to-date with promotions and special offers

Requirements:

• Previous experience in reservations, front desk, or customer service is preferred

• Familiarity with reservation software and PMS systems (e.g., Protel) is a plus

• Strong communication and interpersonal skills

• Ability to work in a fast-paced environment

• Good command of English (additional languages are a plus)

• Excellent attention to detail and organizational skills

• Responding to reviews, (with operations manager if needed), demonstrates a commitment to customer satisfaction and helps built trust.

What We Offer:

• Competitive salary

• Friendly and supportive work environment

• Career growth opportunities

Send your cv with a recent photo at: operations@visiongreece.com