At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the role

Acts as the on-property liaison between the Sales & Marketing department and the resort Operations team, and provides support to all Sales & Marketing activities and on-site requirements. Handles all aspects of in-resort communications, ranging from content creation, brand collateral, PR & media trips, sales visits, events and general sales support. Responsible for providing full administrative support to the Sales & Marketing departments. An energetic and professional individual that will ensure the smooth operation of the Sales & Marketing teams. This is a full-time role that is based on-site in Kéa when the resort is operational during the season, and in Athens office when it's not in operation during off-season.

Key Duties & Responsibilities

• Ongoing content updates, regular monitoring and reporting of collaterals and other in-resort promotional material (such as but not limited to the website, microsite, in-villa TV, and more) to ensure everything is in place and according to brand standards.
• Conduct site tours & inspections as and when required.
• Manage, coordinate itinerary and host or provide support to media/PR, influencer visits & FAM trips.
• Online community and reviews management (i.e. Google, social media, post-stay surveys), through liaising with other departments as required.
• Coordinate and manage in-resort events together with the Operations teams and support with content productions (photographers, videographers, and digital content creators).
• Maintain up to date CRM system (Salesforce).
• Tracking of the department budgets and expenditures.
• Preparation of reports and presentations.
• Follow up on queries, deadlines, and other projects assigned by the Director of Sales and the Director of Marketing & Communications.

Skills, Experience & Qualifications

• Bachelor's degree in business, marketing, or related field (Master's degree will be considered an asset)
• Minimum of 2-3 years’ experience in Sales & Marketing/Communications in luxury hospitality
• Excellent command of English
• Strong written and verbal communication skills
• Great presentation skills
• Ability to manage multiple projects in a fast-paced environment
• Comfortable, confident and enthusiastic when working with tight deadlines