Responsibilities:

• Monitoring employees to ensure performance expectations are met

• Assists in supervising daily shift operations

• Supervising restaurant and all related areas

• Participating in department meetings

• Communicating to Chef any issues regarding food quality and service levels

• Assists in ensuring compliance with all restaurant policies, standards, and procedures

• Assists in achieving or exceeding budgeted goals

• Performing all duties of restaurant employees and related departments as necessary

• Opening and closing restaurant shifts

• Interacting with guests to obtain feedback on product quality and service levels

• Supervising staffing levels to ensure that guest service, operational needs, and financial objectives are met

• Encouraging employees to provide excellent customer service within guidelines

• Handling guest’s issues and complaints

• Meeting and greeting guests

• Supervising on-going training initiatives

• Coaching employees regarding performance on an ongoing basis

• Implementing Health and Safety Rules (HACCP)

Qualifications:

• Bachelor's degree in Hospitality Management

• At least 1-2 years of restaurant management experience

• Familiar with restaurant management software (POS)

• Organizational, communication, and problem-solving skills

• Motivating, training, and developing skills

• Customer-oriented approach

• Target oriented

• Excellent command of the English language. Additional knowledge of a second foreign language would be considered an asset (preferably Italian, French, German, or Russian)

• Wine and spirits knowledge

Starting Date: November 2024