Aluma Hotels & Resorts are seeking to hire for their properties located in the heart of Athens:
Waiter/Waitress
Aluma is a new international Chain of Hotels, with various locations in major European cities, as well as Resorts at exciting leisure destinations, offering a wide range of experiences that cater to today’s global travellers. We are guided by our passion for People and all our actions are guided by our Core Value: Hospitality as a Way of Light.
Position Summary:
The Waiter/Waitress primarily will be responsible for delivering meals and drinks, providing menu recommendations, and ensuring customer satisfaction in the restaurant or hospitality setting.
Scope:
- Report to Restaurant Manager
- Greet and welcome guests to the restaurant
- Take food and beverage orders accurately and promptly
- Recommend menu items to guests and answer any questions they may have
- Serve food and beverages to guests in a timely and professional manner
- Monitor guest satisfaction and resolve any issues that arise
- Maintain cleanliness and organization of the dining area
- Process payments accurately and efficiently
- Upsell menu items and promotions to guests
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
Prerequisites:
- Minimum one year of working experience in a similar role in the hospitality sector
- Degree / Diploma in Hospitality/Tourism
- Excellent knowledge of English language
- A second language will be considered as a plus
Position Attributes:
- Ability to work effectively in a team
- Flexibility to respond to a range of different work situations
- Ability to work flexible hours, including evenings, weekends, and holidays
- Passion for delivering exceptional levels of guest service
- Pleasant personality, guest oriented
Benefits:
- Competitive remuneration package
- Ongoing training and development opportunities
- Career prospects on a transparent working environment
- Complimentary meal during working hours
- Regular Company team events
- Collaborative working environment
Embark on Your Hospitality Journey Opportunities Await at Aluma Hotels & Resorts Crafting Memorable Experiences, Together!