Skills and Qualifications:

• Degree in Hospitality / Tourism
• 2-3 years minimum experience as a Front Office agent preferably in a Luxury Boutique Hotel
• Excellent knowledge of PMS & MS Office - Computer skills
• Excellent command of both English and Greek language is essential
• Concierge Services experience is more than welcomed
• Guests complaint handling knowledge is required
• Negotiation with excellent PR & Communication skills
• Very good knowledge of a second foreign language will be considered as an asset
• Self-motivated, enthusiastic and customer-oriented
• Well-groomed with strong interpersonal skills
• Leading by example

Responsibilities:

• Implementation on a daily basis of the operation procedures of the department
• Concierge Services
• Guest Relations skills
• Offering upscaled customer service
• Quality assurance & SOPs implementation

Benefits:

• Competitive compensation package
• Pleasant working environment
• Supportive management
• Excellent opportunities for career progression

Should you wish to be a member of HotelBrain team, please send us your CV with a photo.

All applications will be treated in the strictest confidence.