Santikos Collection offers a diverse range of properties, from city hotels to resorts, across 5 locations. With a total of 300 rooms, Santikos Collection provides guests with comfortable and stylish accommodations for their travels. We pride ourselves on our commitment to excellent service and our dedication to ensuring that our guests have a memorable and enjoyable experience. Whether you are traveling for business or leisure, Santikos Collection has a property that will suit your needs.
The agent will be responsible for managing and coordinating all reservations for our properties. The agent will work with guests to help them find the perfect accommodations for their needs and will be responsible for ensuring that our properties are booked to capacity. The agent will also handle any changes or cancellations to reservations, as well as assist with any other guest needs or requests.
Hard skills that a Reservations Agent should have include:
- Proficiency in using a computer and knowledge of reservation software
- Knowledge of the local area and surrounding attractions
- Excellent communication and customer service skills
- Ability to handle multiple tasks and prioritize effectively
Soft skills that a Reservations Agent should have, include:
- Strong interpersonal skills and the ability to build relationships with guests
- Positive and professional attitude, even in challenging situations
- Flexibility and adaptability to changing circumstances and needs
- Attention to detail and ability to follow procedures accurately
Overall, the Reservations Agent should be organized, friendly, and proactive in providing excellent service to our guests
This Reservations Agent position might require presence at our Piraeus properties.