Job Title: ADMISSION & CASHIER DESK (Permanent & Seasonal)

Job Function: Issuing Tickets, Providing Information, Retail Shop & Customer Service

Main Duties and Responsibilities

• Manage all transactions with customers accurately and efficiently
• Responsible for handling payments, issuing receipts and keeping track of all cash and credit transactions
• Provide alternative sitting options based on the guests’ needs
• Handle visitors without reservations or those who hold up in line for buying a ticket
• Handles guest complaints directly and inform the supervisor about the handling procedure
• Work co-ordinately and professionally with co-workers and supervisors
• Respond appropriately in any crisis or security situation
• Comply with working regulations as required

Requirements – Junior Level

• Professional experience in a similar role.
• Standard PC knowledge
• Good math skills and familiar with technical equipment, like cash register and POS
• Customer service orientation
• Organizational, multi-tasking and problem-solving skills
• Excellent command of English (any additional languages will be considered an asset)
• Good communication skills, both verbal and written
• Able to work under pressure

Benefits

• Competitive salary
• Permanent employment
• Full-time employment (5 days/week – 8 hours/day)
• Rotated shifts
• Meal on duty
• Great working environment
• Opportunities for development