BIOAXIS Healthcare, an IQVIA business, the largest company that specializes in the provision of high-quality Patient Education and Care Services, through patient support programs, is seeking a dedicated and detail-oriented Operations Specialist to join our team. This role involves overseeing daily operations and ensuring compliance with industry standards while driving organizational excellence.

Key Responsibilities:

Operations & Compliance

• Design, implement, and manage the PSP’s operational architecture.
• Coordinate with cross-functional teams to align operations with industry standards

Process Improvement & Planning

• Manage and improve operational processes, policies, and systems aligned with the organization’s mission.
• Contribute to short- and long-term organizational planning initiatives aimed at operational excellence.
• Promptly implement and monitor corrective and preventive actions within area of responsibility.

Qualifications required:

• Bachelor’s degree in business administration or a related field (e.g., Economics, Marketing).
• Proven experience in operations management, program supervision, or a related field.

• Data analysis and KPI monitoring skills, ensuring accurate measurement of performance indicators.

Skills / Personality

• Strong organizational, problem-solving, and leadership skills.
• Strong interpersonal and collaboration skills
• Ability to coordinate across departments and drive operational improvements.