Key Account Manager

We are looking for a Key Account Manager, who will be responsible for managing a portfolio of key accounts, building and maintaining strong relationships with clients, and developing business strategies to meet the needs of his accounts. Within the role, he will work closely with cross-functional teams to ensure customer satisfaction, profitability, and retention of the accounts he manage.

Responsibilities:

• Develop and maintain strong relationships with key stakeholders within his accounts..
• Present company's products & services.
• Develop and execute sales strategy for his accounts.
• Identify and pursue new business opportunities within his accounts.
• Reporting of the progress and results, analyzing developments and make recommendations.
• Developing knowledge of the major potential customers, trends, and opportunities.
• Work closely with cross-functional teams to ensure customer satisfaction, profitability, and retention.
• Communicate effectively with internal and external stakeholders to ensure that account needs are met.
• Develop and maintain a deep understanding of the industry, market trends, and competitors.
• Manage the account budget, forecast and track account metrics, and report on progress to senior management.
• Ensure that all contractual obligations and service level agreements are met.
• Identify and resolve any issues or concerns that may arise with his accounts.

Requirements:

• 3+ years of experience in B2B Sales in IT Solutions.
• University Degree in Business Administration or Information Technology.
• Excellent command of English language.
• Strong negotiation and influencing skills.
• Excellent communication and presentation skills.
• Strong project management and organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.

The company offers career prospects, through training, in a challenging working environment and a competitive remuneration package.

If you are interested in joining our team, please send your cv to the following e-mail: humanresources@lykos.gr