SIDENOR
is looking for a
Sales Operations Associate
to join the Commercial department in Maroussi
With 60 years of industry know-how and expertise Sidenor is the largest steel industry in Greece and constitutes the steel production and trading segment of Viohalco. Sidenor Group is a leading steel producer in Southeastern Europe with 6 production units in Greece, Bulgaria, Northern Macedonia and Cyprus.
The Group's products are available in more than 50 countries with a significant contribution to the economic growth, such as those of steel reinforcing for building and infrastructure projects, shipbuilding and various other industrial applications.
As a Sales Operations Associate, you will report to the Commercial Senior Manager, and you will contribute to the development and maintenance of good customer relationships and ensure smooth sales team operations.
Your Role
- Provide customer service by staying on top of pending orders and customer requests
- Prepare commercial offers and documentation for clients, working with the Sales Manager
- Reply to customers' inquiries and questions regarding the offered product range
- Performing data entry duties regarding orders, metrics, sales figures and other key data
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Work with account managers to create and implement targeted sales strategies
- Liaise with other departments such as logistics, supply chain, quality to ensure business best practices
- Identify where improvement is needed in sales practices and make suggestions for improvements
Your Profile
- 2+ years prior experience in a sale support role, preferably in B2B environment
- Proficient user of Microsoft Office (Excel and Power point)
- Excellent command of English language
- Strong time management and organizational skills and the ability to multitask and prioritize
- Excellent communication and interpersonal skills
- Teamwork and motivational skills