Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 100 further physical stores in Greece & Cyprus, 5 retail brands (JD Sports, Cosmos Sport, Sneaker10, Slamdunk, Rundome) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1900+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.
We are looking for a talented and passionate Supervisor for our new Cosmos Sport store in Kavala!
Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.
Responsibilities:
Customer Service
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme.
Sales
- Ensure that targets are achieved and, where possible, exceeded.
- Monitor staff service levels in order to maximise store sales.
- Utilise in-store devices, making sure that the customer is offered the whole product range.
- Use reports to assist you in product placement of key selling lines.
Visual Merchandising
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
- Provide assistance with the maintenance of standards on the sales floor.
- Keep stock clean and presentable at all times.
Training & Development
- Encourage personal progression throughout your store
- Provide assistance with the induction and training of new starters.
- Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.
Requirements
- Experience in equivalent position in Retail area (ideally in fashion, Retail Supervisor experience would be advantageous).
- Excellent Time Management skills
- Strong verbal and written communication skills and interpersonal skills
- Excellent use of English language and computer skills
- Numerical and analytical knowledge to monitor KPIs
- Passion for sports and fashion
- Willingness to learn and tackle new challenges
Benefits
- θεωρώ τα κύρια είναι αυτά για senior retail/ γραφεία , αν έχουμε και κάτι άλλο σε κάποιες αγγελίες που θεωρούμε θέλουμε πείτε να το βάλουμε
- Competitive compensation package & performance bonus
- Health & Life Insurance Program
- Career development opportunities & education programs
- Up to 75% discount at the European University of Cyprus (face-to-face or online attendance)
- Up to €3,000 discount at UCLan, for both undergraduate and postgraduate studies, supporting your academic and professional development
- One day off, part of our "parents’ day off" program
- Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Rundome, JD Sports stores)
- Free Diagnostic Tests for all our employees at the Euromedica Group's diagnostic centres
- Easy access in a mental health platform
- Strong company cultures are fostered through corporate events and team-building retreats.
- Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras! link here
At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard to race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.