Zealots of Nature a company that specializes in Personal Care and Cosmetics, part of COCO-MAT Group of companies, is currently seeking:

                                        Junior Βack Office Sales Support Officer 

About the role: As a Βack Office Sales Support Officer, you will play a crucial role in ensuring the smooth and efficient operations of the sales department. This position involves supporting the sales team with various administrative tasks, managing customer inquiries, preparing sales reports, and assisting with order processing and customer relationship management.

Key Responsibilities:

• Provide administrative support to the sales team

• Perform cold calls to potential and existing leads to identify new business opportunities

• Handle order entry, processing, and delivery tracking

• Manage inventory levels and assist with order fulfillment

• Respond to customer inquiries regarding product information, pricing, and order status

• Resolve customer issues or complaints in a professional and timely manner

• Maintain and update customer records in the CRM system

Qualifications:

• Bachelor’s degree (in Business, Marketing, or a related field preferred)

• Previous experience in a sales support, sales administration, or customer service role

• Experience with CRM software is a plus

• Proficiency in English

Skills:

• Ability to work independently and as part of a team

• Strong attention to detail

• Proactive and resourceful with a positive attitude

• Customer-focused mindset with a commitment to providing exceptional service 

The company offers:

• A permanent, full-time role in a growing and creative team

• A positive, people-first culture that values initiative and ownership

• Opportunities for personal and professional development within a purpose-driven company

• Private health insurance

                                           Location: Metamorfosi, Attiki-Greece